Privacy Policy

This Privacy Policy describes how Hanyu Inc. ("Hanyu") collects, uses, discloses, transfers, stores, retains or otherwise processes Your personal information and data when You apply or sign up for an account with Hanyu and other services through Hanyu's website or applications (collectively, the "Hanyu Services"). References to "You" or "Your" shall mean the individual users of the Hanyu Services depending on the context in which those terms are used.

This Privacy Policy applies to information collected in connection with Your access to and use of the Hanyu Services. Please read this document carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Information. For purposes of this Privacy Policy, "Personal Information" means any information from or about a person that either identifies that person directly or that makes that person identifiable when it is combined with other information from or about that person from any source. You should also read the Privacy Policy of Your ancillary online meeting solutions to ensure You agree with its practices. By continuing to use our Hanyu Services, You consent to the practices described in this Privacy Policy.

Information Hanyu Collects

Hanyu requests different types of Personal Information from You or others, depending on the Hanyu Services You use. Hanyu may collect the following categories of information, depending on the Hanyu Services that You use:

"Registration Data": When you log into Hanyu Services using your email account, we will ask permission to access basic information from that account, such as your name and email address. You can stop sharing that information with us at any time by removing Hanyu's access to that account. We may also collect other direct identifiers when You register with Hanyu, such as your phone number, usernames and passwords, IP address of Your work station, and other information that enables us to contact You.

Professional and Employment-Related Information: This includes Your company name, Your title, role, team, and other information about Your profession.

Billing Information: When you purchase any Hanyu Services, we will collect your payment card information and billing address. We will use this information for payment authentication and processing for your future transactions. Hanyu does not store credit card information.

Automatically Collected Information: Certain data about the devices you use to connect with Hanyu Services and your use of the website, software, and/or Services are automatically logged in our systems. This includes:

Device Identifiers, such as IP address for bug reporting and data analytic purposes.
Log and Usage Data: our servers automatically collect usage and performance data when you access or use Hanyu Services and which we record in log files. Log data may include IP address, browser type and settings, date and time of use, information about browser configuration, language preferences, and cookie data. Usage data includes information about Your online activity including information collected through the use of standard internet technologies, such as cookies, logs, and other internet technologies.
Information Collected from Third-Party Vendors. We may use third-party vendors, including Google, to serve ads to you when you access Hanyu Services. Third-party vendors use cookies to serve ads based on your prior visits to Hanyu sites or to other websites.
Information Collected from Third-Party Integrations. If you choose to connect Hanyu Services to a third-party platform, such third parties may allow us to have access to and store information about your interaction with those services as it relates to your use of our Hanyu Services.

Anonymous, Aggregated, and Other Information Collected: In addition, Hanyu collects and/or generates anonymized and aggregated information from Your use of the Hanyu Services to better understand and optimize our Hanyu Services. Hanyu may use anonymized and aggregated information in various ways, including to measure Your interest in and use of portions or features of the Hanyu Services. Anonymized or aggregated information may not identify You as an individual, thus is not Personal Information as defined in this Privacy Policy.

How Hanyu Collects Your Data

Hanyu collects information and processes data from the following sources:

When You register online to use our Hanyu Services and during Your use of our Hanyu Services when you enable the Hanyu Services.
When You voluntarily complete a customer survey or provide feedback on any of our Hanyu Services via email or third party services.
Via Your browser's cookies when You use or access our website.
Google and other third-party analytics.

Use of Information Collected

Hanyu collects Your data for the following purposes:

Hanyu: Hanyu may share Your Personal Information among Hanyu representatives depending on where You are located and the Hanyu Services that You use. Hanyu representatives may include our subsidiaries and affiliates; or a subsequent owner, co-owner or operator of the website and/or software and their advisors; or in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our stock and/or assets, or in connection with bankruptcy proceedings, or other corporate reorganization, in accordance with this Privacy Policy.

Service Providers: Hanyu may rely on third-party service providers to perform a variety of services on our behalf, such as our web hosting and data storage service providers, payment processors and marketing service providers. Hanyu take steps to ensure that these service providers act only in line with our instructions and only use Personal Information as described in this Privacy Policy and data protection agreements with equivalent protections for Your Personal Information.

Research / Survey Solicitations: Your participation is voluntary, and Hanyu will use the information that Hanyu collects for research and reporting purposes, and to help us to improve the quality of our Hanyu Services. Hanyu use the survey responses to determine the effectiveness of our Hanyu Services, including the quality of our communications. If You participate in a survey, Your responses will be used along with other participants' responses.

Analytics Providers/Advertisers: We may share information with analytics providers and advertisers to assist us in implementing and evaluating relevant advertising. Typically, this information is collected from you through cookies and other tracking technologies on our Hanyu Services.

Other Parties When Required by Law: There may be instances when Hanyu disclose Your Personal Information to other parties:

to comply with our legal obligations, including with auditors, lawyers, CPAs, financial consultants, or other consultants;
to comply with the law or respond to legal process or a request for cooperation by a government entity or law enforcement;
to detect, limit, and prevent fraud, or verify and enforce compliance with the policies governing our Hanyu Services; or
to protect our rights, company property, and safety of other company employees; and
where otherwise required by law.

Sharing of Personal Information

Hanyu discloses Your Personal Information in limited circumstances to Hanyu's affiliates, our service providers, in order to provide our Hanyu Services and to improve your experience. Where required by applicable law, Hanyu will only share Your Personal Information for this very limited purpose.

Provide You with Hanyu Services, for example, to set up and maintain your account, to process payments and orders, to verify user information;
Respond to or fulfill customer service requests;
Analyze, better tailor, and improve our Hanyu Services;
Contact You about our Hanyu Services, for example, to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc., and otherwise to communicate with You;
Marketing and advertising our Hanyu Services and for other marketing, advertising, and promotional purposes, such as to contact you about products or services we think may interest you; and
Comply with our legal obligations and enforce our legal rights.

Sharing Your Personal Data Internationally

Since Hanyu is a company with a principal place of business in the United States, any Personal Information that we collect in and through the Hanyu Services for the purposes outlined above may be transferred to, stored on servers in, and accessed from the United States and countries other than the country in which the Personal Information was initially collected. Laws in these countries may differ from the laws applicable to your country of residence. By using the Hanyu Services you agree to your Personal Information being transferred outside your original territory and subject to the terms in this Privacy Policy.

How Hanyu Stores Your Data and Security

The security of all Personal Information provided to Hanyu is important to us. Hanyu uses commercially reasonable physical, electronic, and procedural safeguards designed to protect Your Personal Information against unauthorized or unlawful processing and accidental loss, destruction, or damage. Hanyu regularly conducts security reviews, vulnerability scans, and/or penetration tests to ensure compliance with industry security practices and standards. Unfortunately, no data transmission over the internet or storage of information can be guaranteed to be 100% secure. As a result, while Hanyu strives to protect Your Personal Information, Hanyu cannot ensure or warrant the security of any information that You transmit to Hanyu, and You do so at Your own risk. As such, Hanyu asks that You help us be safer together by implementing Your own security controls, such as a strong password, not sharing Your credentials with others, logging out when You are done using our Hanyu Services, and other security best practices.

Hanyu will keep Your Personal Information in compliance with its data retention policy or until You request to delete it. Once this time period has expired, Hanyu will delete all related data.

Do We Use Cookies

When You interact with our Hanyu Services, we obtain certain information using automated technologies, such as cookies, web server logs, web beacons, and other technologies. These technologies help us to:

Remember your information so you do not have to re-enter it;
Track and understand how you use and interact with our online services and emails;
Tailor our online services to your preferences;
Measure how useful and effective our services and communications are to you; and
Otherwise manage and enhance our products and services.

Cookies. Cookies are alphanumeric identifiers that we transfer to your device's hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Service. There are two types of cookies: session and persistent cookies.

Session Cookies. Session cookies exist only during an online session. They disappear from your device when you close your browser or turn off your device. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Services.

Persistent Cookies. Persistent cookies remain on your device after you have closed your browser or turned off your device. We use persistent cookies to track aggregate and statistical information about user activity.

Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Services who disable cookies will be able to browse certain areas of the Site, but some features may not function.

Clear GIFs, Pixel Tags and Other Technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer's hard drive, clear GIFs are embedded invisibly on web and app pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Services to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage.

Third Party Analytics. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site. We use these tools to help us improve the performance of our Site and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services. To learn more about Google's privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.

Do-Not-Track Signals. Please note that our Site does not recognize or respond to any signal which your browser might transmit through the so-called "Do Not Track" feature your browser might have.

Your Data Protection Rights

Hanyu would like to make sure You are fully aware of all of Your data protection rights. You have the right to request a copy of your information, to object to our use of your Personal information (including for marketing purposes), where applicable, to correct your Personal Information, to request the deletion, or depending on where you are located, you may have certain additional rights in connection with your Personal Information that we obtain. These rights vary depending on your jurisdiction. To learn more about your rights, see:

GDPR Notice if you are located in the EEA or United Kingdom.
CCPA Notice for California residents.

If You would like to exercise any of these rights, please contact us at support@hanyu.app.

Privacy Policies of Other Websites

If links to other Websites are contained in the Hanyu Services, this Privacy Policy applies only to our Hanyu Services. If You click on a link to another website, You should read their privacy policy.

Changes to Our Privacy Policy

Hanyu keeps its privacy policy under regular review and places any updates on this web page. This Privacy Policy was last updated on Feb 6, 2026.

How to Contact Us

If You have any questions about the Hanyu Privacy Policy, the data Hanyu holds on You, or You would like to exercise one of Your data protection rights, please do not hesitate to contact us.

GDPR Notice for Residents in the EEA or UK

Legal Bases for Processing. If you are an EEA or UK resident, Hanyu processes your personal information on the following legal bases under the General Data Protection Regulation ("GDPR"):

where we have your consent;
where use of your personal information is necessary to perform our obligation under a contract with you;
where use of your personal information is necessary for our legitimate interests or the legitimate interest of others; and
where use of your personal information is necessary to comply with a legal obligation.

Your Privacy Rights. You are entitled to certain legal rights in relation to your Personal Information, in particular:

Right to Access: you have the right to request access to any of your Personal Information that we hold, and to obtain information about the processing of that data.
Right to Correct: we will take steps in accordance with applicable legislation to keep your personal information accurate, complete and up-to-date. You are entitled to have any inadequate, incomplete or incorrect personal information rectified.
Right to Erasure: you are entitled to have your personal information erased under specific circumstances, such as where you have withdrawn your consent, where you object to processing based on legitimate interests and we have no overriding legitimate grounds or where personal information is unlawfully processed.
Data Portability: where we are relying upon your consent or the fact that the processing is necessary to perform a contract, and the personal information is processed by automated means, you have the right to receive all such personal information in a structured, commonly used and machine-readable format, and also to require us to transmit it to another controller where this is technically feasible.
Right to Restriction of Processing: you have the right to restrict our processing of your personal information where you contest the accuracy, where the processing is unlawful, where we no longer need your personal information, or where you have objected to processing on legitimate interest grounds.
Right to Object to Processing: you can object to our processing of your personal information based on our legitimate interests. We will no longer process your personal information unless we can demonstrate an overriding legitimate purpose.
Right to Object to Direct Marketing: you have the right to object to our use of your personal information for direct marketing purposes.
Right to Withdraw Consent: in the event your personal information is processed on the basis of your consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

You also have the right to lodge a complaint with the supervisory authority of your habitual residence, place of work or place of alleged infringement, if you consider that the processing of your personal information infringes applicable law.

International Transfer of Your Personal Information. If your personal information is transferred outside the EEA or UK, we will take steps to ensure that your Personal Information receives the same level of protection as if it remained within the EEA or UK, including by entering into data transfer agreements using the European Commission approved Standard Contractual Clauses.

Notice to California Residents Under CCPA

If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and share your "Personal Information" (as defined in the California Consumer Privacy Act ("CCPA")).

Personal Information We Collect From You:

Identifiers: Name, address, email address, phone number, unique personal identifier, online identifier, IP address.
Commercial Information: Transaction information, records of products or services purchased, obtained, or considered.
Internet or other network activity information: Website usage.
Geolocation data: Country or location based on IP address or time zone.
Professional or employment-related information: Job title, company.
Inference data about you: Inferences drawn from your interactions with Hanyu Services.

How We Use Your Personal Information. We use and share the categories of Personal Information we collect from and about you consistent with the various business purposes we discuss throughout this Privacy Policy and depending on the Hanyu Services You use.

Your California Privacy Rights. The CCPA grants individuals the following rights:

Information: You can request information about how we have collected, used and shared your Personal Information during the past 12 months.
Access: You can request a copy of the Personal Information that we maintain about you.
Deletion: You can ask us to delete the Personal Information that we collected or maintained about you.
Right to Opt-out of the Sale of Information: You have the right to opt-out of the sale of Personal Information we have collected about you.
Right to Non-Discrimination: You have the right to not receive discriminatory treatment for exercising any of your CCPA rights.

Sharing Your Information. We share the information collected with third-party service providers such as suppliers, vendors, business partners to operate our business and provide the Services. We do not sell Personal Information as the terms "sell" and "Personal Information" are defined by the CCPA.

Exercising Your Rights. If you would like to exercise any of your rights under California law for your personal information, please contact us at support@hanyu.app.